DATA PROTECTION POLICY (GDPR)

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This policy is effective as of May 24, 2018.

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Tractivus is dedicated to conduct business honestly and ethically on the basis of Integrity, Fairness and Respect.

Tractivus acts responsibly and develops its business with integrity and in compliance with all applicable laws, regulations and professional standards.

 

The protection of your personal information and respect of your privacy is an aspect of our business we have always taken very seriously.

 

Tractivus’ privacy policy follows international data protection legislation. In addition, Tractivus intends to inform the user through this document of their rights and obligations regarding the privacy of their data, in addition to explaining the reasons for the storage and use of the data.

 

What kinds of information is Tractivus collecting?

Tractivus collects a variety of information to better meet our clients’, partners’, self-employed workers’ and customers’ needs. The following information provided by you is routinely collected electronically through email, over-the-phone or through our website (ie. via our Contact Us page and web forms), and through in-person contact (ie. via Business Cards, etc.):

Your Name

Email

Phone Number

Company Name

Country/Region

Address

Market Segment/Industry

Certain Website Performance Data (see Cookies below)

Transactional Information

 

Who is collecting my information?

Tractivus S.L., is the primary processor and controller of existing private data. We collect this information electronically through email, our website, etc. and by in-person contact at tradeshows, conferences, etc.

 

For what purpose do we treat your personal data?

Tractivus is a Catalan company focused in worldwide global markets. Certain information is critical to deliver the best service to you.

• Name:used to identify you as a point-of-contact.

• Email:used to contact you electronically.

• Phone Number:used to contact you by phone.

• Company and Address:used to ensure your delivery location for documentation, products and samples.

• Market Segment/Industry:used to assign your account to team members that are familiar with requirements unique to your specific industry.

• Website Performance Data:this information (often collected automatically and anonymously) helps us understand which web pages are most helpful to our users, and how we can best serve our customers and partners.

• Transactional Information:used for services or products purchased.

 

How long will we keep your data?

The personal data provided will be kept for the time necessary for the provision of the service requested or marketing of the product and during the legally established periods.

 

What is the legitimacy for the treatment of your data?

The legal basis for the treatment of your data is the execution of a contract or if it is not the case, it will be the consent of the interested party.

 

Does your website use Cookies?

Yes. Our website uses cookies for the website to function and cannot be switched off. Additionally, cookies are used to enhance your overall website experience. Without these cookies enabled, certain functionality would be lost.

 

Is my information secure?

While no organization may realistically be able to guarantee 100% security and protection, we firmly believe that we utilize the appropriate technical, organizational, and administrative security measures to protect the personal information you provide us.

 

Who has access to my information?

The information you provide to Tractivus is confidential. Only Tractivus’ employees who need it to provide you with the best possible service will have access to your data. We require all employees who have access to any personal information to handle it strictly confidential.

 

Will you share my information with third parties?

We do not sell and share your personal information to anyone except legal obligation or that the person concerned has explicitly authorized.

 

What are your rights when you provide us with your data?

Anyone has the right to obtain information about whether Tractivus SL is processing personal data that concerns them, or not.

 

Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.

 

In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

 

In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. In this case, Tractivus SL will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

 

You can materially exercise your rights in the following way: by sending an email to dataprotection@tractivus.com, duly identifying yourself and expressly indicating the specific right you wish to exercise.

 

If you have given your consent for a specific purpose, you have the right to withdraw the consent granted at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

 

In case you feel your rights are violated in relation to the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can submit a claim to the competent Data Protection Control Authority through of its website: www.agpd.es

 

Can I request that my information be removed or erased?

If you are covered under the General Data Protection Regulation (GDPR) approved by the EU, you have the right to request your consent be withdrawn, and to have your personal information be erased. If you would like to withdraw consent or request that your personal information be removed or erased, please send an e-mail to: dataprotection  tractivus.com  or send written correspondence to:

 

Tractivus SL

Att: Data Protection Manager

Via Augusta, 394

08017 | Barcelona

 

Will this Privacy Policy ever change?

Tractivus is committed to constant improvement. Just as our Website, Products and Services continue to evolve over time, so too will our Privacy Policy. You can always see when this Privacy Policy was last updated by checking the effective date at the top of the page.

 

What if I have questions about this Privacy Policy?

For further questions regarding our Privacy Policy, or to express any concerns, please send an e-mail to: dataprotection@tractivus.com or send written correspondence to:

 

Tractivus SL

Att: Data Protection Manager

Via Augusta, 394

08017 | Barcelona

 

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INTELLECTUAL PROPERTY 

 

The contents provided by TRACTIVUS S.L. are subject to the rights of intellectual and industrial property and are of the exclusive ownership of TRACTIVUS S.L. or the individuals or legal entities we inform about. With the purchase of a product or service, TRACTIVUS S.L. does not grant the purchaser any right of alteration, exploitation, reproduction, distribution or public communication of the same; TRACTIVUS S.L. reserves all these rights. The assignment of the mentioned rights will require the prior written consent by the holder of the same, so that the client may not put those contents at the disposal of third parties. 

 

The intellectual property extends, apart from the content included in TRACTIVUS S.L., to its graphs, logotypes, designs, images and source codes used for its programming. 

 

TRACTIVUS S.L. has obtained the information and materials included in the web from sources considered as reliable and, although reasonable measures have been adopted to ensure that the contained information is correct, TRACTIVUS S.L. cannot guarantee that in all moments and circumstances that information is exact, complete, updated and, consequently, you cannot trust it as if it were so. 

 

TRACTIVUS S.L. expressly declines any liability for mistakes or omissions in the information contained in the pages of this web.

 

TRACTIVUS S.L. reserves the power to modify, suspend, cancel or restrict the content of the web, the links or the information obtained through it, with no need for a prior warning. It in no case assumes any liability as a consequence of the incorrect use of the web by the user, both of the information and of the services contained in it. 

 

In no case shall TRACTIVUS S.L. its branch offices and/or work centres, directors and/or attorneys, employees and, in general, the authorised staff be liable for any type of damage, losses, claims or expenses of any type, if they are the result, directly and indirectly, of both the use and/or diffusion of the web or the information acquired or accessed by or through it, or of its computer viruses, of operation failures or of interruptions in the service or transmission, or of failures in the line when using the web, both by direct connection and by links or other means, constituting for all legal purposes a warning to any user that these possibilities and events can take place. 

 

TRACTIVUS S.L. is not liable for the webs that are not its own, to which you can access by links, or for any content put at the disposal of third parties. Any use of a link or access to a web that is not its own, will be performed voluntarily and at the exclusive risk of the user. TRACTIVUS S.L. does not recommend or guarantee any of the information obtained through a link, and is not liable for any loss, claim or damage arising from the use or bad use of a link, or from the information obtained through it, including other links or webs, for the interruption in the service or the access, or for the attempt to use a link or to use it badly, both when connecting to the web of TRACTIVUS S.L. and when gaining access to the information of other webs from the same. 

 

 

 

INDUSTRIAL AND INTELLECTUAL PROPERTY 

 

This web is owned by TRACTIVUS S.L.. The intellectual property rights and the rights of exploitation and reproduction of this web, of its pages, screens, the Information they contain, their appearance and design, and the hyperlinks established from it to other web pages of any subsidiary and/or company dominated by TRACTIVUS S.L., are of the exclusive property of the same, unless other thing is expressly specified. Any denomination, design and/or logotype, and any product or service offered and reflected in this web page, are brands duly registered by TRACTIVUS S.L., by its subsidiaries and/or dominated companies or by third parties. Any undue use of the same by people other than their legitimate owner and without the express and unequivocal consent by that owner can be denounced and pursued by all the legal means existing in the Spanish and/or European Community legal system. 

 

The intellectual property rights and brands of third parties are conveniently highlighted and must be respected by everyone gaining access to this page; TRACTIVUS S.L. is not liable for the use that the user may carry out to that regard; the user is solely liable.

 

You can only download the contents, copy or print any page from this web for a personal and private use. It is forbidden to reproduce, transmit, modify or delete the information, content or warnings from this web without the prior written consent of TRACTIVUS S.L.. 

 

 

 

GOVERNING LAW AND JURISDICTION 

 

These general conditions are governed by the Spanish legislation; the Spanish Courts and Tribunals are competent to deal with any matters related with the interpretation, application and compliance with the same. The user, in view of his acceptance of the general conditions appearing in this legal warning, expressly waives to any jurisdiction that, applying the Spanish Code of Civil Procedure in force, might correspond to him.